All Systems Operational

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Welcome to the status page for CloudFirst (formerly Performive), your managed-services and high-performance infrastructure provider. This page reports the current status of our network and facilities. 1. Click the ‘Subscribe’ button above to receive automated alerts and notifications. 2. Once subscribed, click the ‘Subscribe’ button again, and then ‘Manage Existing Subscription’ to customize your notification preferences.

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Active Incidents

0

Active Maintenances

4

Upcoming Maintenances

Locations

Customer Portal

Operational

Customer Contact Center

Operational

Network Services

Operational

Virtual Cloud Data Center Services

Operational

Veeam Cloud Connect

Operational

External Services

Amazon Web Services

AWS EC2

Azure

MS Office365

Scheduled Maintenance

FRA01 maintenance notification Planned Maintenance

Schedule

March 5, 2026 6:00AM - March 6, 2026 2:00PM EST

Components

Network Services

Locations

FRA01 - Frankfurt, DE-HE, Germany

Description

Please be advised that scheduled maintenance will take place at our Frankfurt location on the dates and times listed below: Thursday, March 5, 2026: 6:00 AM – 2:00 PM EST Friday, March 6, 2026: 6:00 AM – 2:00 PM EST During this maintenance window, there may be temporary disruptions to normal operations. We appreciate your understanding and cooperation.
Emergency Maintenance Notice – vCloud Director (ATL & LAX)Planned Maintenance

Schedule

May 1, 2026 9:00PM - 11:00PM EDT

Components

Customer Portal, Virtual Cloud Data Center Services

Locations

ATL05 - Atlanta, GA, USA, LAX03 - Los Angeles, CA, USA

Description

Summary • Emergency maintenance within the vCloud Director environments (ATL and LAX) is required to proactively address a time sensitive platform condition that if left unaddressed would risk potential service instability. • This emergency maintenance will require software and certificate updates. • No customer actions are required. Maintenance Scope • Pre-maintenance system snapshots • Upgrade to the latest supported vCloud Director maintenance release • Platform and configuration security and certificate updates • Post-maintenance validation and health checks Maintenance Window • Date: Friday, May 1, 2026 • Start Time: 9:00 PM EDT • End Time: 11:00 PM EDT • Duration: Approximately 2 hours Service Impact • vCloud Director console access will be unavailable. • vCloud Director dependent backups will be paused during this time, will resume normal cadence and scheduling following the completion of the maintenance. • No impact to running workloads is expected. Risk Mitigation • Full system snapshots will be taken before and after the upgrade to ensure rollback capability if required. • The environment will be closely monitored throughout the maintenance, and services will be promptly restored upon completion.
Miami Power Infrastructure MaintenancePlanned Maintenance

Schedule

June 17, 2026 10:00PM - June 18, 2026 6:00AM EDT

Components

Network Services

Locations

MIA01 - Miami, FL, USA

Description

Please be advised that our Miami facility will be undergoing essential, scheduled power infrastructure maintenance. This maintenance is necessary to ensure the ongoing reliability and resilience of our data center environment. The work is scheduled to take place during the following windows: Window 1: Wednesday, 17 June, 22:00 EST – Thursday, 18 June, 06:00 EST Window 2: Tuesday, 30 June, 22:00 EST – Wednesday, 01 July, 06:00 EST We do not anticipate any service disruption to your environment during this work. One power path will remain fully active while the other is being serviced. If you have any questions, please do not hesitate to reach out to our support team.
Miami Power System MaintenancePlanned Maintenance

Schedule

June 30, 2026 10:00PM - July 1, 2026 6:00AM EDT

Components

Network Services

Locations

MIA01 - Miami, FL, USA

Description

Please be advised that our Miami facility will be undergoing essential, scheduled power infrastructure maintenance. This maintenance is necessary to ensure the ongoing reliability and resilience of our data center environment. The work is scheduled to take place during the following windows: Window 1: Wednesday, 17 June, 22:00 EST – Thursday, 18 June, 06:00 EST Window 2: Tuesday, 30 June, 22:00 EST – Wednesday, 01 July, 06:00 EST We do not anticipate any service disruption to your environment during this work. One power path will remain fully active while the other is being serviced. If you have any questions, please do not hesitate to reach out to our support team.